Curriculum Vitae
Resume
Nine years across AI & data product
Experience
Jun 2024 – Present
Crayon Data
Director, Product Management
Enterprise Productivity product line (P&L ownership) at a Singapore-headquartered B2B AI platform serving Tier-1 banks and global retailers across 12+ markets.
- Shipped 3 agentic AI systems to production — invoice automation, proposal generation, and Text-to-SQL (Top 40 worldwide on the BIRD benchmark).
- Designed an enterprise AI agent pricing framework enabling 4 new enterprise signings within two months.
- Authored the company's 2025 AI product strategy — a four-pillar framework adopted as operating direction.
- Led a company-wide AI enablement programme (200+ employees), reaching >80% "AI-ready" adoption in four weeks.
- Contributed to 3+ $2M commercial deals per quarter through technical scoping, pricing and resourcing.
Jun 2023 – May 2024
Crayon Data
Senior Product Manager — AI & ML
Led a team of 15+ building an AI-led data platform for enterprise clients across payments, marketplaces, and CPG.
- Launched 4 generative AI products in under nine months — an AI travel assistant, data enrichment agents, shopping assistants, and a GenAI sandbox.
- Built a 0→1 AI data platform from zero spec, competing with Databricks and Microsoft Fabric — converting 2 leads to a $500K ACV pipeline in six weeks.
- Scaled the recommender platform to 60M users for India's largest credit card issuer in four weeks at 99.9% uptime.
Dec 2021 – Jun 2023
Crayon Data
Product Manager — AI & ML
Evangelised platform capabilities and drove the intelligence roadmap across banking and retail clients.
- Led the recommender platform end-to-end, shipping an interaction-based recommender delivering CTR +10% and session time +25%.
- Sequenced delivery of 28 ML models across 5–6 banking clients in six months with no additional headcount.
Nov 2018 – Dec 2021
Crayon Data
Associate PM & Data Scientist
Foundation role spanning data science, NLP experimentation, and first PM responsibilities across Tier-1 banking clients in APAC, MENA, and the UK.
- Pioneered the Customer Genome — a 360-degree customer-view product boosting recommender conversion 3× and merchant recognition 2×.
- Co-designed data and analytics solutions for a global airline group alongside Microsoft and SAP.
- Ran NLP tag-extraction experiments using phrase-mining, RAKE, and word2vec — an early signal of applied ML product thinking.
Skills
Product & Strategy
AI & Data
Platform Thinking
Leadership
Education
- MBA — University of Leeds
- BSc Mathematics — Madras Christian College
